Project Management Support Services

Our program management support services are grounded upon PMBOK, CMMI, ITIL, ISO2000, and ISO 9000 best practices. Our Project Management Office (PMO) activities encompass a full spectrum of support services that include: (1) developing PMO frameworks and processes; (2) supporting projects from initiation through closeout; and (3) offering specialized services as required to supplement specific organizational needs. Our project management specialists are experts in achieving efficiencies and improvements for enhancing the operational effectiveness and performance of project activities and processes. Our project management services include:

• Initiation
  • Performing Feasibility Studies
  • Establishing Project Offices
  • Establishing Project Charters
  • Establishing Project Teams
• Planning
  • Establishing Goals and Objectives
  • Developing Stakeholder Communication Plans
  • Defining Processes and Procedures
  • Creating Project Plans
  • Establishing Supplier Agreements
• Execution and Control
  • Delivery Services
  • Building and Delivering Products
  • Managing and/or Controlling
    • Hours and Cost
    • Scope and Schedule
    • Issue Management
    • Risk Management
    • Decision Analysis
    • Metrics Dashboards
    • Change Management
    • Supplier Management
    • Stakeholder Management
    • Acceptance
  • Continuous Process Improvement
• Project Close-out
  • Documenting "Lessons Learned"
  • Preparing Project Evaluation Reports
• Project Management Seminars and On-the-Job Training

Quality Assurance / Compliance Services

Our Quality Assurance (QA) services offer a systematic method for monitoring and evaluating management and engineering activities across the program lifecycle to ensure compliance with established standards. Our services include:

• Defining quality standards that properly match and support organizational and customer requirements
• Developing and implementing quality programs to include the development of processes, plans, checklists, and reporting tools
• Conducting performance-based quality assurance audits of processes and work products
• Performing independent management audits of existing QA programs
• Providing QA staff augmentation
• Delivering QA seminars and on-the-job training

Our QA support is an active rather than passive endeavor. Its success is grounded in a shared responsibility of all program personnel (i.e., both management and the technical staff) who must be fully committed to organizational success.

Configuration Management

Our Configuration Management (CM) services focus on establishing and maintaining consistency of a system's or product's performance and its functional and physical attributes with requirements, design, and operational information throughout its lifecycle. Our services include:

• Identifying the configuration of selected work products that compose baselines at given points in time
• Tracking and controlling changes to configuration items
• Establishing a Configuration Management System (CMS)
• Establishing a configuration management program to include the development of processes, plans, checklists, and reporting tools
• Creating and/or releasing baselines
• Performing configuration audits
• Reporting on CM status and current configuration data
• Delivering CM seminars and on-the-job training