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Performance Management
Training Services
Appraisals
Mentor Protege
Performance Management Services
iPower's performance management and benchmarking services are grounded upon government, industry, and academia best practices. Using the SEI's CMMI, Six Sigma, ISO 9000, ITIL and other models , we benchmark our client’s organizational maturity and process area capabilities, establish priorities for improvement, and guide implementation of those improvements. Our approach begins with the definition of executive and senior management’s business objectives and needs for the organization. Through interchanges with appropriate managers, we assist our clients in acquiring a thorough understanding of their organizational processes in relationship to their business objectives and goal. We thoroughly analyze the performance of existing processes and explicitly plan and deploy specific improvements to those processes. We use appropriate models and standards to benchmark our client's organizational process capabilities and then assist in integrating proven practices throughout their organizations.
We also leverage technology to assist our clients in achieving their business goals by optimizing the intelligent use of traditional and web-enabled technologies. We assess and benchmark products and tools and strategically select those that have widespread application to our client's needs. We develop, evaluate and customize products and tools as necessary to meet specific requirements. Our development is focused upon building systems that maximize functionality, usability, scalability and performance. We plan for incremental rollouts to assist in solving immediate problems while establishing the overall framework for enterprise-wide improvements.
Establishing a performance or benchmarking plan as a core element of an organization's management methodology is key to enabling the implementation of and adaptation to technological changes. Once established, strategic organizational planning can then be integrated into an organizational process improvement plan that generates improvements in productivity and profitability at reduced risk. Services we provide to our clients in this area include process definition and development, performance criteria development, performance benchmarking, process assessments, mentoring and quality assurance at the operational, organizational and project levels. We additionally provide support in requirements analysis, configuration management, measurement and analysis, web design and development, and web-enabled application development.
In preparing for a benchmarking assessment, iPower initially makes contact with the organization's sponsor and focuses on business objectives that have created the need for the assessment. iPower then properly matches the needs of the sponsor to the type and magnitude of the assessment and gathers data through a combination of interviewing techniques and documentation review. iPower's subsequently analyzes and verifies data through comparison to relevant portions of the selected industry standard/model to produce assessment results, including statements of strengths and weaknesses.If you desire additional information regarding our performance management or benchmarking services, please contact us via e-mail at info@ipowerllc.com or call (703) 338-7436.
From the basic practitioner to the executive level, iPower’s training services are targeted to support the general, specific and unique needs of our clients. Our courses are designed to meet the needs of anyone who is tasked to support a process improvement program.
iPower’s staff of instructors has extensive, practical experience as managers, process specialists, appraisers and practitioners in numerous disciplines that include telecommunications, information technology and software. Training services, which we currently provide, include:
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SEI Introduction to CMMI® (Staged & Continuous Representations): This three-day course introduces systems and software engineering managers and practitioners, appraisal team members, and engineering process group (e.g., SEPG, EPG) members to CMMI® fundamental concepts. The course is composed of lectures and class exercises with ample opportunity for questions and discussions. After attending this course, participants will be able to describe the components of CMMI models and their relationships, discuss the process areas in CMMI models, and locate relevant information. This course fulfills a prerequisite requirement for any course requiring an official SEI Introductory CMMI course. Additionally, completion of this course is a pre-requisite for anyone wishing to participate in a SCAMPI appraisal. |
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Process Improvement Training:This three-day Process Improvement Training course presents an overview of the SEI Capability Maturity Model. The course provides participants with sufficient knowledge and skills to successfully perform CMM or CMMI process improvement functions within their organizations. Specific topics are addressed through a combination of lectures, discussions, case studies and exercises and include: Management Steering Committee Roles and Responsibilities; Process Group Roles and Responsibilities; Process Asset Library; Process Action Teams; Organizational Process Definition; Measurements; Conducting Pilots; Institutionalizing the Process; Learning Through the Process; and Process Group Relationship with the Quality Assurance Group. |
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Other Training:iPower offers other training to meet specific client needs. Such training includes measurement and analysis training as well as instruction in quality assurance, tailoring, and project planning, tracking and oversight. |
If you desire additional information regarding our training services, please contact us via e-mail at coursereg@ipowerllc.com or call (703) 338-7436.
An approved SEI Partner for CMMI, iPower is licensed to administer the Standard CMMI
Appraisal Method for Process Improvement (SCAMPI). SCAMPI appraisals are the standard
tools for benchmarking process area capability and maturity level profiles against CMMI
models. A SCAMPI provides insight into an organization's process area capability and
maturity by identifying strengths and weaknesses of current processes relative to
CMMI models and disciplines. iPower offers SCAMPI Class A, Class B and Class C appraisal
services.
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SCAMPI Class A: These appraisals are used to formally benchmark the maturity of an organization. Class A appraisals have rigorous standards for detailed data collection and for identification and coverage of the specific organizational unit being appraised. Ratings from Class A appraisals can be used for marketing and for accommodating contractual requirements. They can also be used to recognize the attainment of a specific maturity level. SCAMPI is the only SEI approved Class A appraisal. |
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SCAMPI Class B and Class C Appraisals: SCAMPI Class B and C appraisals are used to evaluate gaps between an organization's processes and CMMI requirements. Class C and B appraisals have relaxed standards from those of Class A. Ratings, therefore, are not provided in Class B or Class C appraisals. Typically, organizations getting started with CMMI will utilize a Class B or C appraisal to establish a baseline and to generate improvement plans. SCAMPI Class B and C appraisals can also be used to update baselines for achieving continuous process improvements, to verify progress and to prepare for a formal Class A appraisal. |
If you desire additional information regarding our appraisal services, please contact us via e-mail at info@ipowerllc.com or call (703) 338-7436.
iPower has a collaborative agreement with the Mason Enterprise Center (George Mason University), Fairfax, Virginia and provides quality management and process engineering consulting services to small businesses that participate in Mentor-Protégé programs of the Department of Defense, the Defense Information Systems Agency and others agencies. These consulting services are based upon industry standards such as SEI Management Practices, SEI CMMI suites, SixSigma, ITIL and ISO 9000.
If you desire additional information regarding our Mentor Protege services, please contact us via e-mail at info@ipowerllc.com or call (703) 338-7436.
iPower consultants have the expertise implementing quality improvement
programs within small and large organizations using a range of best practices
drawn from industry accepted best practice models such as the CMMI®,
ISO 9001:2000, SixSigma, IEEE, the IT Infrastructure Library (ITIL®)
among others.
